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TECHNICAL EXPERTISE
After years of experience in the medical device industry, we have accumulated a wealth of technical experience and are committed to providing our customers with first-class technical support.
CUSTOMER SERVICE
In the medical device industry, a professional customer service team is indispensable. They are not only a small helper to answer questions, but also an important bridge between the company and customers.
ONE-ON-ONE COUNSELOR
Our team of consultants consists of experienced technical experts who can provide customized solutions for your specific needs.
24-HOUR SUPPORT
Whether it's a late-night emergency outage or an early-morning system update, the 24-hour technical support team is always online to ensure that your issues are resolved quickly.
OUR SERVICES
wishtrone After-sales service
1. Telephone hotline
Our customer service department is online 24 hours a day. If customers have any questions, they can contact us by calling the official phone number.
2. Remote Services
If the system or software of a medical device fails, the customer can contact us by phone and request remote maintenance service.
3. Door-to-door service
If the remote service cannot solve the software problem, or if there is a problem with the hardware of the medical device, our company can arrange professional technicians to provide on-site service. The general on-site service time is 24 hours for local areas and 72 hours for non-local areas.
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